Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, phone number, and delivery address
• Payment information (processed securely through third-party providers)
• Profile information and preferences
• Communication history with chefs and customer support

Usage Information

• App usage patterns and interactions
• Device information (type, operating system, unique identifiers)
• Location data (with your consent) for delivery purposes
• Order history and food preferences

2. How We Use Your Information

• Process and fulfill your food orders
• Connect you with local home chefs
• Facilitate communication between customers and chefs
• Process payments and manage billing
• Send order confirmations, updates, and delivery notifications
• Provide customer support and respond to inquiries
• Improve our services and user experience
• Send promotional offers and recommendations (with your consent)
• Ensure platform safety and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Home Chefs

• Contact information and delivery address for order fulfillment
• Dietary preferences and special instructions
• Order details and timing requirements

With Service Providers

• Payment processors for transaction handling
• Delivery partners for food transportation
• Technology providers for app functionality
• Customer support and communication tools

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform safety.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure data centers with physical and digital safeguards

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Location: Control location data sharing in app settings

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

8. International Users

If you are using our services from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.

9. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use of our services after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: